Real Tech Support.
Choose Your Plan.
From a simple annual membership to full priority care — Darwin has a plan that fits your needs and your budget. Every plan includes Darwin’s personal welcome kit on signup.
I started Darwin’s Tech Care because I was tired of watching people — especially seniors — get overcharged, rushed, and left confused by technicians who didn’t care. You deserve better than that.
These care plans exist for one reason: so you always have someone in your corner. Not a call center. Not a stranger. Me — Darwin — a real person with a real phone number who shows up when you need help.
Technology doesn’t wait for a convenient time to break down. Neither should your support. Whether you’re just getting started with Starter Care or you want the full priority treatment with Premier Care — I’ve got a plan that fits your life and your budget.
Every plan comes with my personal guarantee: if I can’t fix it, you don’t pay. Period.
No hidden fees. No confusing tiers. Just pick what works for you — and know that Darwin has your back either way.
Toggle between plans to see exactly what you get. Every perk listed is included in your membership — no fine print.
Every new member — Starter Care or Premier Care — receives Darwin’s Welcome Kit hand delivered personally by Darwin himself. It’s our way of saying welcome to the family.
| Feature | Standard | Starter Care | ⭐ Premier Care |
|---|---|---|---|
| Monthly cost | $0 | $8.33/mo | $100/mo |
| Tech visit rate | $25/visit | $25/visit | $12.50/visit |
| Response time | 24–48 hours | Priority scheduling | ⚡ Within 2 hours |
| Parts & labor discount | — | 5% off | 10% off |
| Free remote session | — | 1 per year | Included in hours |
| System health check | — | 1 free per year | Monthly |
| Security scan | — | 1 free per year | Monthly |
| Monthly support hours | — | — | 5 hrs/mo (banks to 10) |
| Direct Darwin access | — | ✓ All year | ✓ All year |
| Darwin’s Welcome Kit | — | ✓ On signup | ✓ On signup |
| No Fix, No Fee | ✓ Always | ✓ Always | ✓ Always |
Your included remote sessions can be used via TeamViewer — no driving required, no waiting around. Available to both Starter and Premier Care members.
For our senior members: You don’t need to know anything about computers to use remote support. We’ll call you first, walk you through one simple step, and then take it from there. You can watch your screen the whole time. If anything ever feels uncomfortable, just say the word and we disconnect instantly.
Whether you go Starter Care or Premier Care — Darwin is in your corner. Pick your plan and let’s get you taken care of.