Darwin’s Tech Care
Simpsonville, SC
📅 Book a Repair
Every Tech Problem.One Trusted Technician.
From cracked screens to full network setups — Darwin handles it all. On-site, in your home, at a time that works for you.
✓ No Fix, No Fee
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🏠 On-Site Visits
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⚡ Same-Day Available
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🛡️ 100% Guaranteed
💻 Computers & Laptops 8
📱 Phones & Tablets 7
📡 Networking 6
🔒 Security 6
🖨️ Printers & Office 5
🖥️ Screens & Hardware 6
Diagnostics
🔍
Full System Diagnostic
Complete hardware and software evaluation. CPU, RAM, storage, and system health checked end-to-end.
✓ Hardware stress testing
✓ Virus & malware scan
✓ Written report of findings
✓ Fee waived if repair over $100
Performance
⚡
Speed & Performance Tune
Slow computer transformed. Startup optimization, junk removal, and background process cleanup.
✓ Startup program optimization
✓ Junk file & temp cleanup
✓ Background process management
✓ Before & after speed comparison
Software
💿
OS Reinstall & Setup
Fresh Windows or macOS installation. All your files backed up first, system restored clean and ready.
✓ Full data backup before reinstall
✓ Clean OS installation
✓ Driver installation & updates
✓ Files restored & apps reinstalled
Hardware
💾
RAM & Storage Upgrade
Double your speed with a RAM upgrade or replace a failing hard drive with a fast SSD.
✓ Compatibility check before ordering
✓ Professional installation
✓ Data migration from old drive
✓ Performance test after upgrade
Recovery
🗃️
Data Recovery
Accidentally deleted files or failing hard drive? We recover your precious photos and documents.
✓ Free assessment of recoverability
✓ Photos, documents, and files
✓ No recovery = no charge
✓ Transferred to safe location
Setup
📦
New Computer Setup
Brand new computer? We unbox, configure, migrate your old data, and set everything up how you like it.
✓ Unboxing & initial configuration
✓ Data transfer from old computer
✓ App installation & email setup
✓ Walk-through of new features
Connectivity
🔗
Peripheral Setup
Keyboard, mouse, monitor, external drives — get all your devices connected and working seamlessly.
✓ All device connections configured
✓ Driver installation if needed
✓ Bluetooth pairing & setup
✓ Full test of all devices
Maintenance
🧹
Annual Maintenance Plan
Yearly deep clean, full system check, updates, and optimization. Prevent problems before they start.
✓ Full system diagnostic & tune-up
✓ All software updates applied
✓ Security scan & protection check
✓ Priority scheduling all year
Repair
📱
Screen Replacement
Cracked or shattered screen replaced same-day. iPhone, Samsung, and most Android models supported.
✓ OEM-quality replacement screen
✓ Touch & display test after repair
✓ 30-day warranty on parts
✓ Screen protector applied free
Battery
🔋
Battery Replacement
Phone dying too fast? A new battery brings it back to life. Most models done in under an hour.
✓ High-capacity replacement battery
✓ Battery health test post-install
✓ Charging optimization tips
✓ 30-day parts warranty
Transfer
⚙️
Phone Setup & Transfer
New phone? We transfer all your contacts, photos, apps, and settings. Nothing left behind.
✓ Contacts, photos & videos moved
✓ Apps reinstalled & logged in
✓ Email & accounts configured
✓ Full walkthrough of new phone
Repair
🔌
Charging Port Repair
Phone not charging properly? Loose or damaged charging port repaired or replaced on-site.
✓ Port cleaning or full replacement
✓ Charging test with multiple cables
✓ Wireless charging check if applicable
✓ 30-day warranty on repair
Software
🔧
Software & App Issues
Frozen apps, software glitches, update problems, or storage full. Diagnosed and fixed fast.
✓ App crash diagnosis & fix
✓ Storage cleanup & management
✓ OS update assistance
✓ Plain English explanation
Security
🛡️
Phone Security Audit
Check for suspicious apps, privacy leaks, scam vulnerabilities, and weak passwords on your phone.
✓ App permissions review
✓ Suspicious app removal
✓ Privacy settings hardened
✓ Scam awareness walkthrough
Tablet
📲
Tablet Setup & Repair
iPad, Samsung Galaxy Tab, or any Android tablet — setup, screen repair, or software troubleshooting.
✓ Full tablet diagnosis
✓ Screen repair or replacement
✓ Software reset & optimization
✓ App & account setup
Setup
📡
Router Setup & Config
New router installed, configured, and secured. All devices connected and tested throughout your home.
✓ Router installation & configuration
✓ Password secured network
✓ All devices reconnected
✓ Speed test before & after
Dead Zones
🌐
Wi-Fi Dead Zone Fix
No signal in certain rooms? We find the cause and fix it — placement, extenders, or a mesh system.
✓ Whole-home signal mapping
✓ Router repositioning
✓ Extender setup if needed
✓ Signal test in every room
Speed
🚀
Internet Speed Boost
Paying for fast internet but not getting it? We diagnose bottlenecks and get you the speed you deserve.
✓ ISP speed vs actual speed test
✓ Bottleneck diagnosis
✓ Router & modem optimization
✓ Channel & band optimization
Security
🔐
Network Security Audit
Is your home network protected? We check for vulnerabilities, unknown devices, and weak spots.
✓ Connected device audit
✓ Password strength assessment
✓ Firewall & settings review
✓ Guest network setup
Smart Home
🏠
Smart Home Setup
Smart TV, Alexa, Google Home, Ring doorbell — we connect and configure all your smart devices.
✓ All smart devices connected
✓ Voice assistant configured
✓ App setup on your phone
✓ Plain English tutorial included
Troubleshoot
🔍
Connectivity Diagnosis
Devices keep dropping from Wi-Fi? Intermittent connection issues diagnosed and permanently resolved.
✓ Full network trace & diagnosis
✓ Device driver updates
✓ Router firmware check
✓ ISP line quality test
Removal
🦠
Virus & Malware Removal
Complete removal of viruses, spyware, ransomware, and malware. Your computer cleaned and protected.
✓ Deep scan with professional tools
✓ Complete malware removal
✓ Antivirus setup & configured
✓ Prevention tips explained clearly
Scam Recovery
🚨
Tech Scam Recovery
Been targeted by a tech scammer? We secure your accounts, remove remote access, and protect you.
✓ Remote access software removed
✓ All passwords changed & secured
✓ Bank alert guidance provided
✓ Future scam protection setup
Passwords
🔑
Password Manager Setup
Set up a secure password manager so you never forget a password again — all accounts stay protected.
✓ Password manager installed
✓ Existing passwords imported
✓ Weak passwords updated
✓ Full walkthrough & training
Protection
🛡️
Security Software Setup
Professional antivirus and security suite installed, configured, and set to update automatically.
✓ Professional antivirus installed
✓ Firewall configured
✓ Auto-update scheduled
✓ Browser security hardened
Backup
☁️
Backup System Setup
Automatic backups configured so your photos and documents are never lost — even if your computer dies.
✓ Cloud backup configured
✓ Local backup drive setup
✓ Automatic schedule set
✓ Test restore performed
Education
📚
Scam Awareness Training
Learn to spot and avoid the most common tech scams targeting seniors — in plain English, at your pace.
✓ Top scam types explained
✓ Red flags to watch for
✓ Safe browsing habits
✓ Printed reference guide left behind
Setup
🖨️
Printer Setup & Install
New printer connected, drivers installed, and tested with every device in your home wirelessly.
✓ Wireless connection configured
✓ Drivers on all devices
✓ Test print on every device
✓ Scan & copy configured too
Repair
🔧
Printer Troubleshoot & Fix
Not printing, offline errors, or constant jams — we diagnose and fix whatever is stopping your printer.
✓ Full diagnosis of issue
✓ Driver reinstall if needed
✓ Queue & spooler cleared
✓ Test print confirmed working
Wireless
📶
Wireless Printer Setup
Print from your phone, tablet, and laptop without any cables. Simple, clean, and reliable.
✓ Wi-Fi connection configured
✓ Mobile printing enabled
✓ AirPrint & Cloud Print setup
✓ Tested from all devices
Office
📋
Home Office Setup
Complete home office configured — computer, printer, scanner, and video calling all set up and tested.
✓ Full desk setup & cable management
✓ Printer & scanner configured
✓ Video call software installed
✓ Everything tested end-to-end
Ink
🖋️
Ink & Toner Guidance
Never buy the wrong ink again. We identify the right cartridges, where to get them, and how to replace them.
✓ Correct cartridge identified
✓ Best value source recommended
✓ Replacement shown step-by-step
✓ Print quality test after
Screen
🖥️
Laptop Screen Replacement
Cracked, flickering, or dead laptop screen replaced with a quality display. Most laptops supported.
✓ Exact replacement screen sourced
✓ Professional installation
✓ Display calibration check
✓ 90-day warranty on parts
Keyboard
⌨️
Keyboard Repair & Replace
Keys not working, sticky, or broken? Keyboard cleaned, repaired, or fully replaced depending on damage.
✓ Full keyboard assessment
✓ Deep cleaning or replacement
✓ All keys tested post-repair
✓ Driver check if software issue
Cooling
🌡️
Overheating & Fan Repair
Computer running hot, fan constantly loud, or shutting down randomly? Cleaned and repaired on-site.
✓ Internal dust cleaning
✓ Thermal paste reapplication
✓ Fan test & replacement if needed
✓ Temperature monitoring after
Power
🔌
Power Jack Repair
Laptop won’t charge even with a good charger? The power jack may be loose or damaged — fixable on-site.
✓ Charger & port diagnosis
✓ Jack repair or replacement
✓ Full charge cycle test
✓ 30-day warranty
TV
📺
Smart TV Setup
New smart TV connected to Wi-Fi and streaming apps installed. Ready to watch in one visit.
✓ Wi-Fi connection configured
✓ Netflix, YouTube, Prime installed
✓ Accounts logged in & tested
✓ Remote & settings explained
Diagnosis
🔩
Hardware Diagnosis
Computer won’t turn on or behaving strangely? Deep hardware diagnosis to identify failing components.
✓ Full component testing
✓ RAM, GPU, CPU, PSU checked
✓ Written diagnosis report
✓ Honest repair vs replace advice
⚙️ The Process
How It Works — Start to Finish
📞
1. Call or Book
Call, text, or book online. Darwin picks up — no call centers, no robots.
📅
2. Schedule a Visit
Pick a time. Darwin comes to your home — same day available most days before noon.
🔧
3. Darwin Fixes It
On-site diagnosis and repair. You watch, ask questions — no surprises.
✅
4. You’re Good to Go
Everything tested. Darwin explains what was done. No fix? No fee.
💰 Simple Pricing
No Surprise Bills. Ever.
Every price is quoted upfront. If anything changes during a repair, you’ll know before Darwin touches anything.
🔧
Standard Visit
$25 / visit
Per on-site visit to your home. Repair costs quoted separately and agreed upfront.
✓ On-site to your home
✓ Free quick security check
✓ No fix, no fee guarantee
✓ Upfront pricing always
Book a Visit ⭐ Best Value
⭐
Premier Care Plan
$100 / month
Everything included. Priority response, discounted visits, supplies delivered monthly.
✓ $12.50 tech visits (save 50%)
✓ 2-hour priority response
✓ 2 hrs monthly support included
✓ Office supplies delivered monthly
Learn More 🏢
Small Business
Custom pricing
Tailored tech support for small businesses in the Greenville & Simpsonville area.
✓ Network & infrastructure support
✓ Multiple device management
✓ Priority scheduling available
✓ Custom service agreement
Get a Quote
We Don’t Get Paid Until You’re Happy
Every service Darwin provides comes with a simple, non-negotiable promise: if it’s not fixed, you don’t pay. No diagnostic fees. No attempt charges. Results first. Payment follows.
🚫
No Fix, No Fee
Can’t solve it? You owe nothing at all
💬
Upfront Pricing
Every cost agreed before work starts
🔒
Data Privacy
Your files never leave your sight
📞
Follow-Up Care
Call or text if anything comes back
Same Day
Available Most Services
No Fix
No Fee — Guaranteed
❓ Common Questions
Things Clients Ask Before Booking
Do you really come to my house? +
Yes — every single time. Darwin comes directly to your home at a time that works for you. There’s no store to drive to, no device to drop off, and no strangers handling your computer without you present.
What if you can’t fix my problem? +
If Darwin can’t fix it, you don’t pay anything — not even the visit fee. This is a firm, no-exceptions policy. We believe in earning your trust before asking for your money.
How quickly can you come out? +
Same-day service is available if you call or text before noon. Premier Care Plan members get a guaranteed 2-hour response Mon–Fri, 8AM–8PM. Saturday and Sunday by appointment.
Are your prices set before you start? +
Absolutely. Darwin always quotes a price before starting any work. If something unexpected comes up, you’ll be told immediately and nothing proceeds without your approval.
Is my personal data safe during a repair? +
Your files stay on your device, repairs happen in front of you, and Darwin never accesses personal accounts or documents unless you specifically ask for help with them.
What areas do you serve? +
Darwin’s Tech Care serves Simpsonville, Greenville, and surrounding areas in South Carolina. Call or text (301) 655-0894 to confirm your location is covered.
Ready to Get Something Fixed?
Pick up the phone, send a text, or book online. Darwin will respond fast — no robots, no runaround, just real help from a real person.